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Show Us Your Shop: Taking Over Tacoma

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From a single truck, Equipment Experts has blossomed into a booming repair business.

Equipment Experts began when Greg Conner built a mobile repair truck in his driveway, but don’t let its humble beginnings fool you. This Tacoma, Washington-based facility netted nearly $3 million in 2016, beating the previous year’s revenue figure by 40 percent. Co-owned with his wife Stacy, Equipment Experts boasts more than 25 staff members and aims to continue 2016’s tremendous growth.

Of course, reaching the Conners’ level of success is no easy feat. Greg cites recruiting the right employees and putting the proper policies in place to increase overall efficiency as two of the biggest challenges he and his team have overcome since the operation’s 2005 debut. “You can’t be cookie cutter,” he says. “Everybody is different.”

Here’s what sets them apart from the rest:

Equipment Experts Family Team Pic

Stacy and Greg Conner (center) run the business with their son Riley and daughter Arielle.

Equipment Experts Mobile Repair Fleet

In addition to performing mobile work, the operation services forklifts, fleets, diesel trucks and heavy equipment in its two pull-through bays.

Fleet of repair trucks

The shop’s mobile division utilizes a variety of vehicles to serve the south Puget Sound area.

Equipment Experts Technician Team

Equipment Experts employs more than 25 crew members across its mobile and in-house teams.

Equipment Experts Service Truck

Branding is a conscious effort at the Tacoma, Washington, operation.

Mobile Repair Truck Fleet

The fleet’s colors coordinate well with Tacoma’s natural beauty.

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